In order to allow your members to be able to register online, show up as a paid player, and be able to split that large payment into 3 installments, there is a manual process that you can follow. Please review the process below, and if you are interested and have additional questions, please submit a ticket to firstname.lastname@example.org, mention this help document that you have already reviewed, and then add your additional questions. Thank you.
To set this Offering for Online Registration, please follow this process:
Go to Setup - OLR Setup - Click Continue, Edit your existing registration, Registration Listing and then click EDIT beside the registration form that you wish to add this Partial Payment Option to.
Note: All members registering with this form WILL have the option to partial pay the amount noted - if you only want this feature to be available to certain programs, you must setup their own form outside of the programs you want full payment for.
On the page below - click on EDIT FORMS then click on PAYMENT - this will bring you to the payment page.
On the Payment Page, this is where you will update your Min. Payment to be paid for the first installment, as well, add your Online Payment Final Notes to include instructions on when and how you want your members to log back in and pay the remain amounts (please review information below - click EDIT buttons to make the updates)
1 - click that edit button to update your min payment about to be paid online
2 - that is where you update the text to add instructions for your members to follow and when to log in to make payments
For Item #1 - when you click EDIT - this is what you will see. If this is set to $0 or left blank, the full amount of the Invoice will be due during the registration process.
So if you want to split out your payments, this is where you need to manually make your updates.
Example: If the cost of your progam is $1,500, and you want to allow $500 payment with 3 installments, you will need to do the following -
1 - under setup - set fees and caps - add the category/program name along with the full amount of the program at $1500 - note that all programs are the same amount and all programs are allowed to pay using the installment program. If you want a program to be paid differently, you will have to setup a DIFFERENT ONLINE FORM for them to register to.
2 - Then for the first installment payment - which in this example will be when they go in to register - and they must register by May 30th, in order to only pay $500 - the first installment.
Under Edit Forms - Payment - click edit - and add the minimum payment to be $500 - on this page - as shown below
3 - Then, when the second installment is due, in this case June 1, 2018, as the Association Registrar, you would then log back into this area and update the minimum payment to be $1,000 as shown below.
This means, that members who have already registered, can now log back in and pay the next $500 and any NEW registrations will have to pay $1000 at time of registration.
4 - Then when the last installment is due, in this case, August 1st, 2018, as the Association Registrar, you would then log back into this area and update the minimum payment to be $0 or left blank - so you will remove the $1000 as shown above and change it to the amount as shown below
This means that members who have already registered, can now log back in and pay the final installment and final balance owed for the season and any NEW registrations will have to pay the full amount at time of registration.
The last question - How do I manage all of these invoices and make sure that everyone has paid when they should?
There is a report in the system that will assist you with that particular task - go to Reports - Financial Reports - Registration New Payment Report
We have a help doc that will explain how that report works. Click here to access that document.
What you can do, as the Association Registrar, is that when you make the update to the minimum payment, each time, you can then go into this report and send an email to your members that will need to make a payment to remind them. This is a bulk email process, where each member is emailed and sent a copy of their invoice, with instructions that you provide to log back into the members area to make another payment or final payment.
This is what the screen will look like in the report that will allow you to send a reminder to those still needing to submit payment.
If you still have questions, please submit a ticket to email@example.com, but please mention that you have read this help document, then provide your additional questions. This way, we can then answer your questions directly.