This is for CARRIER maintenance advisory notices which come to us from our vendors that may or may not affect services that you currently have with Ivrnet.  The most common services would be phone related such as Toll Free Services, SMS, QuickMessage, QuickCall, Telepay, SafeTeam, UM Messaging.  A listing of Ivrnet's different CARRIERS would be - Shaw, Allstream, ThinkTel and Broadband Dynamics, Olson.


Upcoming Maintenance Advisory Notices


If you are experiencing an outage and there is no maintenance scheduled on your service that you are having issues with, please submit a ticket to help@ivrnet.com so that our Team can review your issue and assist you accordingly.  Thank you.



CarrierMaintenance Window Estimated Service DistruptionIvrnet Services that could be affected
Shaw Business Network Maintenance

July 14, 2018 00:00 (MT) to July 14, 2018 04:00 (MT)
Outage up to 30Min - Network firmware upgrades.

Shaw Business Network Event - Emergency Maintenance    July 13 1:00 MT to July 13 6:00 MT   2018Outage up to 1 hour - Hardware failure requiring replacement to maintain service    Ivrnet Services in Nanaimo, Victoria, Winnipeg, Vancouver, Kelowna, Edmonton



Completed Maintenance Advisories



CarrierMaintenance Window
Estimated Service Disruption  Ivrnet Services that could be affected
Shaw Business Network Event
May 31, 2018 00:00 (MT) to May 31, 2018 06:00 (MT)
Shaw Business Network Event
Ivrnet Services in Nanaimo and/or Edmonton
Shaw customers
June 06 2018
12:00:00 AM - 6:00:00 AM
June 06 2018 sometime between 12:00:00 AM - 6:00:00 AM local time for 1 hour.
MCKENZIE T IVRNET INC
N/A, 40-MCKENZIE TOWNE Boulevard SE, Calgary
ICF OLSON - ICF Olson
Emergency Maintenance Window Notification - 
June 6th,  2018: 5:00am – 6:00am EST
You may experience a brief interruption of service (a few seconds) within the maintenance window. This maintenance should not affect users, but there may be delays sending and receiving SMS messages during this time period.
Calgary Transit 74000
Mbhydro, Calgary Sports, Ivrnet  313131
ICF OLSON Infrastructure team
June 14th,  2018: 5:00am – 6:00am EST
Estimated service disruption:  You may experience a brief interruption of service (no more than 2-3 minutes) within the maintenance window. This maintenance should not affect users, but there may be delays sending and receiving SMS messages during this time period.
Calgary Transit 74000
Mbhydro, Calgary Sports, Ivrnet  313131

Services Impacted:
  Carrier Lookup Service